Reference

How osgplay Handles Your Personal Data

This Privacy Policy explains exactly what data osgplay collects when you open an account, how we use it, and the controls you have over it.

Data collected only for account operationUPI, Paytm, PhonePe transactions encryptedNo third-party sale of personal dataAccount deletion available on requestIndia-region data handling standards

Explore the Lobby Read FAQ

What This Policy Covers and Why

osgplay Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

osgplay collects personal data — including your name, email address, phone number and payment identifiers associated with UPI, Paytm or PhonePe — solely to operate your account and process transactions. We do not sell, rent or trade this data to advertisers or unrelated third parties. Data

1
collected during deposits or withdrawals via UPI, Paytm or PhonePe is used exclusively for transaction verification and fraud prevention. Access to our platform and the applicability of this policy depend on local law and are available where local law permits. If you are accessing our services
2
from a jurisdiction where online account-based platforms are restricted, this policy still covers any data we may have processed during your session. We retain your data only for as long as your account is active or as required for lawful record-keeping, and we apply encryption at
3
rest and in transit for all sensitive fields.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you want to access, correct or delete the personal data we hold on your account, our privacy team is reachable through the channels below.

Email Privacy Request Send a written request to our dedicated privacy address. Include your registered email and the specific data you are asking about. We confirm receipt within 24 hours and resolve within seven working days.

Live Chat Support Start a live chat session from your account dashboard and select the Privacy topic. Our support team can raise a data-access or correction ticket on your behalf directly from the chat window.

In-Account Help Centre The Help Centre inside your account has a dedicated Privacy section where you can submit deletion requests, update consent preferences, and track the status of any open data request you have filed.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Account security and data integrity are not afterthoughts at osgplay — they are built into the way transactions, sessions and stored records work.

End-to-End Encryption

All data exchanged between your device and our servers is encrypted using TLS 1.2 or higher. Payment details tied to UPI, Paytm or PhonePe are never stored in plain text at any point in the transaction flow.

Cookie Controls

We use session cookies to keep your account logged in and analytics cookies to understand how pages perform. You can manage or withdraw cookie consent at any time through the cookie preferences panel in your account settings.

Data Retention Limits

We keep your account data for as long as your account remains open. If you close your account, personal data is deleted or anonymised within 90 days, except where applicable law requires us to retain transaction records for a longer period.

Access and Correction Rights

You can request a copy of all personal data we hold on you, and ask us to correct any inaccurate fields. Requests submitted via email or live chat are processed within seven working days, with a written confirmation sent to your registered address.

Third-Party Data Sharing

We share data only with payment processors needed to complete UPI, Paytm or PhonePe transactions, and with identity-verification partners required by applicable regulations. No personal data is sold or shared for marketing purposes.

Account Security Alerts

We send real-time email and SMS alerts whenever a new device logs into your account or a withdrawal request is submitted. If you did not initiate the action, you can freeze your account directly from the alert notification.

Common Questions About Your Privacy at osgplay

These questions come up most often when account holders want to understand what data we collect, how long we keep it, and what they can do about it. If your question is not covered here, reach out through live chat or email and our privacy team will respond.

We collect your name, email address, phone number, date of birth and the payment identifiers linked to UPI, Paytm or PhonePe. We also log device and session data to detect unusual activity on your account.

No. We do not sell, rent or trade your personal data. It is shared only with payment processors — such as UPI rails, Paytm or PhonePe — and identity-verification partners strictly necessary to operate your account.

Send a request to our privacy email address or raise a ticket via live chat. Include your registered email in the message. We will compile and send your data summary within seven working days of receiving the request.

Yes. Submit a deletion request through the Help Centre or by email. We delete or anonymise personal data within 90 days of account closure, except where transaction records must be retained under applicable law.

Personal data is deleted or anonymised within 90 days of closure. Transaction records linked to UPI, Paytm or PhonePe payments may be retained longer if required by financial or regulatory record-keeping obligations under local law.

We use session cookies to maintain your login, and analytics cookies to measure page performance. You can review and update your cookie preferences any time from the settings panel inside your account without affecting core functionality.

This policy covers data we process regardless of jurisdiction. Access to our platform depends on local law and is available where local law permits, but our data-handling obligations to you apply wherever your data has been collected.

How osgplay Handles Your Personal Data

How to Reach Our Privacy Team

Six Ways We Protect Your Account Data

End-to-End Encryption

Cookie Controls

Data Retention Limits

Access and Correction Rights

Third-Party Data Sharing

Account Security Alerts

Common Questions About Your Privacy at osgplay

01 What personal data does osgplay collect when I open an account?

02 Does osgplay sell my personal data to third parties?

03 How can I request a copy of the data osgplay holds about me?

04 Can I ask osgplay to delete my account and all associated data?

05 How long does osgplay keep my data after I close my account?

06 What cookies does osgplay use and how do I manage them?

07 Does this Privacy Policy apply to me if access depends on local law?

Related Pages